Privacy Policy

Last updated: April 2026

LVision ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit l-vision.xyz or contact us about our services.

1. Who We Are

LVision is an AI automation, consulting, and outsourcing firm headquartered in the United Arab Emirates. Our website address is: https://l-vision.xyz. For data enquiries, contact us at info@l-vision.xyz.

2. What Data We Collect

We collect the following categories of personal data:

• Contact data: name, email address, and any information you voluntarily provide when submitting an enquiry or booking a discovery call.
• Usage data: IP address, browser type, pages visited, and time spent on the site — collected automatically via cookies and analytics tools.
• Communication data: the content of emails or messages you send to us.

3. How We Use Your Data

We use your data to:

• Respond to enquiries and schedule discovery calls
• Deliver services you have engaged us for
• Send relevant updates or insights (only where you have opted in)
• Improve our website and service offering
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

Where applicable under data protection law (including GDPR for European visitors), we process your data on the following grounds:

• Legitimate interests: responding to enquiries and operating our business
• Contract: fulfilling services you have requested
• Consent: sending marketing communications (you may withdraw at any time)
• Legal obligation: compliance with applicable law

5. Cookies

Our website uses cookies to improve your experience and collect anonymous analytics data. Essential cookies are required for the site to function. Analytics cookies (e.g. Google Analytics, if active) help us understand visitor behaviour. You can control cookie preferences through your browser settings.

6. Data Retention

We retain contact and enquiry data for up to 24 months after last contact, unless a longer period is required by law or contractual obligation. You may request deletion at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at info@l-vision.xyz. We will respond within 30 days.

8. Third-Party Services

We may use third-party tools (such as form providers, email platforms, or analytics services) that process data on our behalf under data processing agreements. We do not permit these processors to use your data for their own purposes.

9. International Transfers

LVision operates from the UAE. If you are located in the UK or EU, your data may be transferred internationally. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

10. Security

We implement technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website is served over HTTPS.

11. Changes to This Policy

We may update this policy periodically. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact

For any privacy-related questions, contact us at info@l-vision.xyz. We aim to respond within 1 business day.